Privacy Policy
Effective Date: January 24, 2025 – v2.1
From InstaEvent Inc.
At InstaEvent Inc., your data is yours — full stop. We take your privacy seriously, not just because the law says so, but because trust is everything. Benson only uses your information to help you plan and enjoy better experiences with your friends. We will never sell it, and you will always have the power to view, edit, or delete it whenever you want.
A Word from Benson, Your AI Butler
“Hi, I’m Benson, your AI butler for fun. Before we get into planning dinners and nights out, let’s talk privacy. Your privacy matters to us, and you are always in control. I only keep the details that help me make your planning easier—your favorite spots, your usual food choices, or your dislike for early mornings—and you can ask me to forget at any time. Everything you share is encrypted and protected, and I will never sell your information. The rest of this policy explains your rights, the laws that protect you, and the safeguards we use. The bottom line is simple: you are in charge, and I am here to keep your information safe while making your plans happen.”
Information We Collect
We collect several types of information to provide and improve Hey Benson.
Personal Data
We may collect personal information such as:
- Name, email address, phone number
- Event details including titles, times, and RSVP status
- Preferences you choose to share (for example, dietary preferences or favorite venues)
- Chat messages with Benson that help generate recommendations
Usage Data
We may collect information about how you access and use the Service, including IP address, browser type, device identifiers, pages visited, time spent, and diagnostic information.
Cookies and Tracking
We use cookies and tracking technologies to operate and improve the Service, including session cookies, preference cookies, and security cookies.
Google Analytics
We use Google Analytics to understand how users engage with the Service. Google may combine this information with data from its other services. You can opt out at any time by using the Google Analytics Opt-Out Add-on.
AI Transparency and User Data
Hey Benson uses artificial intelligence to make recommendations and coordinate plans.
- Conversations may be processed by third-party AI systems, including OpenAI, LangChain, and Google APIs.
- Benson may remember details such as your favorite cuisines or event history to personalize recommendations. You can request that we clear this memory at any time by emailing privacy@heybenson.com.
- Sensitive data, such as dietary restrictions or location details, is used only to improve recommendations and is never sold.
- Benson may explain why a suggestion was made, for example: “This venue is nearby and offers vegan options.”
- We use trusted providers such as Twilio (SMS), SendGrid (email), Google Maps/Places, OpenWeather, AWS, and OpenAI to deliver the Service.
Use of Data
We use the collected information to:
- Provide, maintain, and improve the Service
- Personalize recommendations and coordinate events
- Send event notifications and invitations
- Monitor performance and detect or prevent abuse
- Comply with legal obligations
We do not sell or share your personal information for advertising purposes.
Transfer of Data
Your information may be processed and stored in the United States or other jurisdictions. We use appropriate safeguards, including encryption and contractual protections, to ensure compliance with applicable laws.
Disclosure of Data
We may disclose personal data if required to:
- Comply with legal obligations
- Protecting InstaEvent’s rights or property
- Preventing fraud or misuse
- Protect the safety of users or the public
California Privacy Rights (CCPA/CPRA)
If you are a California resident, the CCPA/CPRA provides specific rights.
Categories of information collected (past 12 months):
- Identifiers such as name, email, phone, IP address, and device ID
- Internet and electronic activity, such as cookies, browsing activity, and analytics data
- Geolocation data, if location services are enabled
- Inferences drawn from your use of Benson to personalize recommendations
Sources of data include direct input from you, automatic collection through cookies or analytics, and integrations with services such as Twilio, SendGrid, Google Maps/Places, OpenWeather, and OpenAI.
Business purposes: operating the Service, personalizing recommendations, ensuring security, and monitoring performance.
Disclosure of data: We do not sell or share any of your personal information as defined by the CCPA/CPRA. Information is disclosed only to service providers for business purposes.
Your rights:
- Right to know what personal information we collect and how we use it
- Right to access a copy of your personal information
- Right to request deletion of your personal information
- Right to request correction of inaccurate information
- Right to limit the use of sensitive personal information
To exercise these rights, contact us at privacy@heybenson.com.
GDPR and Global Rights
If you reside in the EU, UK, or other jurisdictions with data protection laws, you may have additional rights, including the right to access, correct, delete, restrict or object to processing, request portability of your data, or file a complaint with your local authority.
Security of Data
We use HTTPS encryption in transit and AES-256 encryption at rest to protect your information. No system is completely secure, but we take strong measures to safeguard your data.
Children’s Privacy
Hey Benson is not intended for individuals under the age of 18. We do not knowingly collect data from individuals under the age of 18. If we become aware of such data, it will be deleted promptly.
Links to Other Sites
Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices.
Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Updates will be posted here with a new effective date and version number. For significant changes, we may also notify you via email or within the app.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- privacy@heybenson.com
- support@heybenson.com
- InstaEvent Inc.
- 10755-F Scripps Poway Pkwy #472
- San Diego, CA 92131, USA