Hey Benson™ Privacy Policy

Effective Date: June 9, 2026 (v3.0)

From InstaEvent Inc.

InstaEvent Inc. d/b/a Hey Benson™ ("Hey Benson," "Benson," "InstaEvent," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the Hey Benson mobile app, website, AI planning tools, event coordination features, messaging features, invitations, payments, credits, and related services.

Hey Benson is an AI-powered social coordination service. It helps users create events, invite guests, coordinate plans, send reminders, collect RSVPs, suggest places or activities, and use credits for eligible AI-powered and premium features.

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising unless we clearly disclose that practice and provide any required opt-out rights. We do disclose information to service providers, processors, and platform partners when needed to operate Hey Benson.

1. Scope of This Policy

This Privacy Policy applies to:

• The Hey Benson mobile app.
• The Hey Benson website.
• Event creation, invitations, RSVPs, reminders, messaging, and group coordination.
• AI chat and AI planning features.
• Credits, subscriptions, in-app purchases, and purchase restoration.
• Support, analytics, security, and fraud prevention.

This Privacy Policy does not replace our Terms of Service, Apple App Store terms, Google Play terms, or the privacy policies of Apple, Google, or other third-party services.

2. Information We Collect

Account Information

We may collect:

• Name.
• Email address.
• Phone number.
• Password or authentication credentials.
• Profile photo.
• Username or display name.
• Account settings.
• Login method.
• Verification status.
• Support history.

Event and Planning Information

We may collect:

• Event name.
• Event description.
• Event date and time.
• Event location.
• Host and invitee information.
• RSVP status.
• Guest count.
• Event chat activity.
• Polls, votes, preferences, and planning decisions.
• Event edits, cancellations, reminders, and updates.
• Event images, invitation images, and uploaded media.

Communications

We may collect or process:

• Messages sent to Benson.
• Messages sent in event or group chats.
• SMS/MMS invitation and reminder metadata.
• Email invitation and reminder metadata.
• Push notification tokens and delivery status.
• Support messages.
• Feedback submitted to us.

Hey Benson may send service-related messages such as invitations, reminders, event updates, cancellations, RSVP notices, OTPs, security alerts, and support responses.

Contacts and Invitees

If you allow contact access, we may process contact information to help you invite people. This may include:

• Names.
• Phone numbers.
• Email addresses.
• Contact identifiers.
• Recently invited people.

We do not need to store your entire address book to operate the service. We aim to store only the contacts you invite, interact with, or save inside Hey Benson, plus related invite history needed to provide the service.

If you invite someone who is not yet a Hey Benson user, we may use their phone number or email address to send the invitation you requested.

Location Information

If you enable location access, we may collect or process:

• Approximate location.
• Precise location, if allowed.
• City, region, or country.
• Event location.
• Venue search location.
• Distance between users and potential venues.
• Location used for recommendations.

Location is used to suggest venues, estimate distance, improve planning, support maps, and coordinate events. You can disable location permissions through your device settings, though some features may not work properly without location access.

Device, Usage, and Diagnostic Information

We may collect:

• IP address.
• Device type.
• Device identifiers.
• Operating system.
• App version.
• Browser type.
• Language settings.
• Time zone.
• Crash logs.
• Performance logs.
• Feature usage.
• Session activity.
• Referral source.
• Security logs.

We use this information for app functionality, analytics, troubleshooting, security, fraud prevention, and improving Hey Benson.

Cookies, Website Analytics, and Similar Technologies

Our website may use cookies, pixels, beacons, analytics tools, and similar technologies to:

• Keep the website working.
• Understand usage.
• Measure marketing performance.
• Improve content.
• Detect abuse.
• Remember preferences.

You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Payment, Credit, and Purchase Information

Hey Benson may sell credits, subscriptions, or other eligible digital features through Apple In-App Purchase and Google Play Billing where required.

When you buy credits, subscriptions, or digital features through Apple or Google, Apple or Google processes the payment. We do not receive or store your full credit card number, debit card number, bank account number, CVV, Apple ID password, Google password, or full payment credentials.

We may receive, collect, generate, or store purchase-related information such as:

• Hey Benson account ID.
• Apple or Google transaction ID.
• Purchase token.
• Receipt data.
• Product ID.
• Subscription ID.
• Credit package purchased.
• Credit balance.
• Purchase date and time.
• Renewal status.
• Cancellation status.
• Refund status.
• Chargeback status.
• Trial status.
• Storefront, country, currency, and price information.
• Purchase restoration records.
• Fraud, abuse, or billing-risk signals.
• Tax, accounting, and compliance records.

We use this information to:

• Add credits to your account.
• Maintain your credit balance.
• Restore eligible purchases.
• Confirm purchase validity.
• Provide customer support.
• Process refunds or cancellations through Apple or Google where applicable.
• Prevent fraud, abuse, duplicate claims, and unauthorized use.
• Maintain tax, accounting, and legal records.
• Analyze purchase performance and app functionality.

Refunds for purchases made through Apple or Google are generally handled by Apple or Google under their applicable policies.

3. SMS/MMS Messaging

We may send SMS or MMS messages for service-related purposes, including:

• Invitations.
• Reminders.
• Event updates.
• RSVP notices.
• OTPs.
• Security alerts.
• Support messages.

Your mobile information will not be sold or shared with third parties for their marketing or promotional purposes.

If a Hey Benson user invites a person who has not joined Hey Benson, that person may receive a one-time invitation initiated by the user. Further SMS communications may require consent where required by law. SMS messages may include opt-out instructions such as STOP and support instructions such as HELP.

Message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.

4. How We Use Artificial Intelligence

Hey Benson uses AI to help users plan, coordinate, and complete events. AI features may be used to:

• Understand planning intent.
• Suggest venues, activities, dates, or times.
• Generate event descriptions.
• Generate invitation copy.
• Generate or customize event images.
• Summarize planning conversations.
• Help coordinate group preferences.
• Send reminders and updates.
• Improve recommendations based on user and group history.

AI Processing

Your messages, event details, preferences, and planning context may be processed by third-party AI providers or AI infrastructure providers to generate responses and recommendations.

AI Memory and Personalization

Benson may remember preferences to improve coordination, such as:

• Favorite venues.
• Dietary preferences.
• Accessibility preferences.
• Location preferences.
• RSVP patterns.
• Group planning history.
• Previously accepted or rejected recommendations.

You may request that Benson forget certain preferences or delete eligible AI memory.

AI Limitations

AI responses may be incomplete, inaccurate, outdated, or inappropriate. Users should verify event details, venue details, hours, directions, costs, and availability before relying on them.

We do not use AI to make decisions with legal or similarly significant effects about users.

5. How We Use Information

We use information to:

• Provide and operate Hey Benson.
• Create and manage accounts.
• Create, edit, cancel, and manage events.
• Send invitations, reminders, updates, and notifications.
• Provide AI planning and recommendation features.
• Personalize recommendations.
• Manage credits, subscriptions, and purchase records.
• Restore eligible purchases.
• Provide customer support.
• Improve app performance.
• Debug crashes and technical issues.
• Protect against spam, fraud, abuse, and misuse.
• Enforce our Terms of Service.
• Send optional marketing communications where permitted.
• Comply with legal, tax, accounting, and regulatory obligations.

6. Legal Bases for Processing

If you are located in a region where GDPR, UK GDPR, or similar laws apply, we process personal information under these legal bases:

• Contract: To provide Hey Benson and deliver requested services.
• Consent: For optional features such as certain location access, contacts access, marketing messages, cookies, sensitive preferences, and AI personalization where required.
• Legitimate Interests: To secure, improve, analyze, and operate Hey Benson.
• Legal Obligations: To comply with tax, accounting, regulatory, law enforcement, and app-store obligations.
• Vital or Public Interests: Only where legally applicable and necessary.

You may withdraw consent where processing is based on consent, subject to legal or operational limits.

7. Sensitive Information

You may choose to provide information that may be considered sensitive, such as:

• Dietary restrictions.
• Allergies.
• Accessibility needs.
• Religious or cultural food preferences.
• Health-related preferences relevant to planning.

We use this information only to provide event planning, recommendations, personalization, safety, accessibility, and related service functionality. You may remove or ask us to delete eligible sensitive preference information.

8. How We Disclose Information

Other Users and Invitees

When you create, join, or interact with an event, certain information may be visible to the host, invitees, or event participants, such as:

• Your name.
• Profile photo.
• RSVP status.
• Messages.
• Event preferences you choose to share.
• Event comments.
• Poll votes or planning responses.
• Event updates.

If you invite someone, the invitation may include your name, event details, location, date, time, RSVP link, and other relevant event information.

Service Providers and Processors

We may disclose information to vendors that help us operate Hey Benson, including:

• Cloud hosting and storage providers.
• Database providers.
• AI processing providers.
• SMS and MMS providers.
• Email providers.
• Push notification providers.
• Real-time chat providers.
• Maps, places, weather, and location providers.
• Analytics providers.
• Crash reporting and monitoring providers.
• Customer support providers.
• Security and fraud prevention providers.
• Payment and app-store platform providers.
• Tax, accounting, legal, and compliance providers.

These providers are permitted to process information only as needed to provide services to us, subject to appropriate contractual and security obligations.

Apple and Google

When you make purchases through the Apple App Store or Google Play, Apple or Google processes the payment. We may exchange purchase-related data with Apple or Google to validate purchases, provide credits, restore purchases, prevent fraud, process support requests, and comply with app-store requirements.

Apple and Google may process your information under their own terms and privacy policies.

Legal and Safety Reasons

We may disclose information if we believe it is reasonably necessary to:

• Comply with law.
• Respond to lawful requests.
• Enforce our Terms of Service.
• Protect users, guests, the public, or Hey Benson.
• Investigate fraud, abuse, security incidents, or misuse.
• Protect legal rights.

Business Transfers

If InstaEvent Inc. is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be disclosed or transferred as part of that transaction.

9. No Sale of Personal Information

We do not sell personal information.

We do not knowingly sell or share personal information of users under 18.

We do not share personal information for cross-context behavioral advertising unless we clearly disclose that practice and provide legally required choices.

10. International Data Transfers

Hey Benson is operated from the United States. If you access Hey Benson from outside the United States, your information may be transferred to, stored in, or processed in the United States and other countries.

Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses or other legally recognized transfer mechanisms.

11. Data Retention

We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

General retention practices include:

• Account data: Retained while your account is active.
• Event data: Retained while your account is active or as needed for event history, support, safety, legal, or operational purposes.
• Messages: Retained as needed to operate event and group chat, provide AI context, support safety, and maintain user history.
• AI memory: Retained until deleted, reset, or no longer needed.
• Contact/invitee records: Retained as needed for invitations, event history, abuse prevention, and future coordination.
• Location data: Retained only as needed for app functionality, recommendations, security, analytics, or legal purposes.
• Purchase and credit records: Retained as needed for account balance, purchase restoration, refunds, support, fraud prevention, tax, accounting, and legal compliance.
• Security logs: Retained as needed to protect the service and investigate misuse.
• Marketing preferences: Retained as needed to honor opt-outs.

If you delete your account, we will delete or anonymize eligible personal information within a reasonable period, unless retention is needed for legal, tax, accounting, fraud prevention, security, dispute resolution, app-store compliance, or legitimate business purposes.

12. Your Privacy Choices

Depending on your location, you may have rights to:

• Access your personal information.
• Correct inaccurate information.
• Delete eligible information.
• Receive a copy of your information.
• Restrict certain processing.
• Object to certain processing.
• Withdraw consent.
• Opt out of marketing.
• Opt out of sale or sharing, where applicable.
• Limit use of sensitive information, where applicable.

You may exercise rights by contacting us at support@heybenson.com.

We may need to verify your identity before processing certain requests.

13. California and U.S. State Privacy Rights

Depending on your state of residence, you may have rights under applicable privacy laws, including rights to know, access, correct, delete, obtain a copy of, or opt out of certain processing of personal information.

California residents may have the right to:

• Know what categories of personal information we collect.
• Know the purposes for collection, use, and disclosure.
• Know the categories of third parties or service providers involved.
• Access personal information.
• Delete personal information.
• Correct inaccurate personal information.
• Opt out of sale or sharing.
• Limit use of sensitive personal information.
• Not be discriminated against for exercising privacy rights.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising unless disclosed with required controls.

14. Account, App, and Device Controls

You can control certain data collection through:

• App settings.
• Device location permissions.
• Device contacts permissions.
• Device photo permissions.
• Device notification settings.
• Browser cookie settings.
• Email unsubscribe links.
• SMS STOP commands.
• Apple App Store subscription and purchase settings.
• Google Play subscription and purchase settings.

Disabling certain permissions may limit Hey Benson features.

15. Marketing Communications

We may send marketing communications if permitted by law or with your consent where required.

You can opt out of marketing emails by using the unsubscribe link. You can opt out of marketing SMS messages by replying STOP where available.

Even if you opt out of marketing, we may still send service-related messages, such as account notices, security alerts, purchase confirmations, event invitations, event reminders, event changes, and support messages.

16. Children's Privacy

Hey Benson is not directed to children under 13 and is not intended for use by anyone under 18.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without required consent, we will delete it.

If you believe a child has provided personal information to Hey Benson, contact us at support@heybenson.com.

17. Security

We use reasonable administrative, technical, and organizational safeguards to protect information, including:

• Encryption in transit.
• Access controls.
• Authentication controls.
• Monitoring and logging.
• Vendor review.
• Security testing.
• Data minimization where practical.

No system is completely secure. We cannot guarantee absolute security.

18. Third-Party Links and Services

Hey Benson may link to third-party services such as maps, venues, reservation platforms, websites, app stores, or support tools.

Third-party services are governed by their own terms and privacy policies. We are not responsible for the privacy practices of third parties that we do not control.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we may notify you by email, in-app notice, SMS, website notice, or another reasonable method.

The updated policy will be effective when posted, unless a different effective date is stated.

20. Contact Us